Idylwilde Delivery of Flies Currently Compromised for 2013 Season

By:

Dear Friends,

 

1997 first flies tied by first five Idylwilde Tiers.  Trained by Zach Mertens

1997 first flies tied by first five Idylwilde Tiers. Trained by Zach Mertens

This letter is to inform you that Idylwilde’s fly production in the Philippines has been suspended indefinitely, and that we are in the process of updating all of our customers as to the status of their fly orders for 2013. Our manufacturer notified us last week that it is refusing to ship us any further product at this time. The Company is holding our April fly order, which includes the bulk of our pre-season product for 2013. We believe Idylwilde has met every obligation under our agreement, and the sudden and unilateral actions by the manufacturer are improper and a breach of our agreement. For the first time in our 15 years of business, Idylwilde is being forced to ship out pre-season orders with embarrassing fill rates. Barring some unforeseen resolution, our fill percentages will fall further as the season progresses.

 

Idywlilde:  A mountain bike, a backpack, materials, vices and an idea

Idywlilde: A mountain bike, a backpack, materials, vices and an idea

Please know that our primary concern is the success of our customers. We intend to seek every avenue to get this resolved, including through legal action if necessary. By the end of May our Portland staff will update you on the status of all outstanding pre-season orders so you know what flies you will have to sell this season. We will leave backorders open in the hope that our April shipment does eventually arrive. We will continue to ship pre-seasons according to the set schedule, and you can trust that the flies we have already set aside for your order will be saved for you. If you would like us to ship an order early, call us or let your rep know, and we will ship ASAP.

 

So, in the short term you can expect a call from our Portland staff with an update on the status of your order(s). We will also be conducting an inventory of our stock, so that our sales reps and staff know what flies are available for sale through the remainder of the season. And of course, we will notify you immediately if we have better news about the status of 2013 production.

 

Zach & Juliet at 1st workshop site.

Zach & Juliet at 1st workshop site.

Personally, I am doing everything in my power to get your fly orders released. We booked pre-season orders for 2013 because we had assurance that those orders would be produced by our manufacturer and your orders would be fulfilled, We want to make good on that commitment. We will communicate openly, deliver the product we have on hand, and prepare for future seasons. Rest assured we will be re-tooled with new production facilities in time to make a 2014 offering. New production facilities will allow us to improve on many levels. And we will do everything we can to rebuild your faith in Idylwilde.

 

Thank you for your business, and for your patience through this challenging time. We look forward to rebuilding your trust, and helping your business grow in the future.

 

 

Sincerely,

Zach Mertens

Idylwilde Flies President and Founder

 

 

11 Responses to “Idylwilde Delivery of Flies Currently Compromised for 2013 Season”

  1. Hong Kong Phooey says:

    Hang-on to the dream of Idylwilde, but let go of unethical business partners!

  2. Cinda says:

    So sorry to hear that. You guys have some very innovative patterns and ones that are available no where else. I wish you luck in getting this resolved.

  3. Zach says:

    Thank you for your support Cinda. I hope to get it resolved as well.

  4. mia says:

    Keep the dream alive. We’re behind you 100%. Mia

  5. the jeweler says:

    Brave is the word that comes to mind. So many people have been affected by molestation. By not talking about it, we give it more power and allow others to think they are all alone in there suffering. some small minded or scarred people will recoil from the topic, i feel sorry for “them”. I am proud of you my friend. and wish you some releif from this.
    buisness troubles come and go but taking care of ones mental health and loving those who love you are the most important things in life.

  6. kp says:

    100% Backed

  7. The Mole says:

    WTF? Crazy man. Behind you Zach and the Idyl brand forever!

  8. db says:

    Hang on. You have support here in Eagle River. The northern Eagle River. Nope, farther north.

  9. Kim Chi says:

    Im behind you too… You know what im saying….

  10. Officer Malice says:

    Unfortunate news Kim Chi- You just wrong.

  11. Kim Chi says:

    If its wrong I dont want to be right…

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